Frequently Asked Questions About Self Storage in Indiana


  1. How do I set up my Storage Smart Entry Mobile App?
Accessing your new storage unit is fast and easy using the Storage Smart Entry mobile app by Nokē. Simply read on to follow the steps for new tenants:
  • First steps for new tenants
  • Accessing your storage unit
  • Sharing your digital key
  • Tips and tricks
First Steps for New Tenants
  1. Immediately after renting your unit, you’ll receive an automated text message from the facility.
  2. Click the link in the message to download the Storage Smart Entry mobile app and log in.
  3. Log in using your phone number as your username, and the 6-digit PIN provided as your temporary password.
  4. After logging in, the app will prompt you to create a new password of your own.
  5. If prompted, tap OK twice to allow the Storage Smart Entry mobile app to access both Bluetooth and Location Services.
Note: Bluetooth must be turned on in your smartphone’s settings as well as permission granted for the Storage Smart Entry mobile app in order to access your unit. You can also download the mobile app from the Apple App Store or the Google Play Store. Just search for Storage Smart Entry. Or, you can click here: http://noke.app.
2. How do I access my storage unit?

To access your storage unit, open the Storage Smart Entry mobile app.

Note: You’ll need WIFI or cellular signal to authenticate upon opening the app. Add digital key links at bottom. Tap the LED light on the Nokē smart lock to “wake” it up. Once the smart lock is “awake”, the unit icon on your app will highlight. Tap the highlighted icon to open the door or entry point. Slide the hasp to the open position, and then lift door.

3. How do I share my Digital Key?
It’s easy to help a trusted friend or family member access your storage unit by sending them a digital key through the Storage Smart Entry mobile app. To share your digital key,
  1. Tap Share Access in the top right-hand corner of your Storage Smart Entry mobile app.
  2. Enter the shared user's phone number, and then click Next.
  3. Select a unit to share, and then click Next.
  4. From the pop-up menu, select a time limit.
  5. Click Yes. The new shared user will receive an automated text message with a link to the Storage Smart Entry mobile app, and your digital key which grants them access to the unit.


4. What are some Tips and Tricks for First Time Tenant Mobile App Users?

Accessing your smart storage unit is simple and intuitive, but here's a few tips anyway:
  • Make sure Bluetooth is turned on in your phone’s settings. If you have an iPhone, there are two places to enable Bluetooth: In Settings under Bluetooth, or by going to Settings and scrolling down to the Storage Smart Entry mobile app and turning Bluetooth on there.
  • Make sure Location Services is turned on in your phone’s settings. (Android Only)
  • If accessing an elevator, make sure to click on the icon in the app before selecting the floor on the elevator.
  • No cell signal? Make sure to connect to the facility’s WIFI or authenticate your mobile app while you still have a signal. Once you have the mobile app open and authenticated, you’ll still be able to access your unit even if you lose signal.
  • Forgot your password? You can reset your password by tapping Reset Password on the login screen.

5. What if Wise is not working properly?

Try these troubleshooting tips:
  • Check your app version to make sure you are up-to-date by searching Storage Smart Entry in the App Store or Google Play Store.
  • Log out of the mobile app and log back in.
  • Turn Bluetooth off and back on again.
  • Restart your phone.
  • Need more help? Click the (?) icon in the top-left corner of your Storage Smart Entry mobile app.

What items should be stored in a climate-controlled unit?

Climate-controlled storage is best for:

  • Wood furniture
  • Electronics
  • Family heirlooms
  • Business records
  • Collectibles
  • Mattresses
  • Clothing
  • Artwork
  • Photos
  • Musical instruments

Indiana weather can bring extreme heat, humidity, and freezing temperatures, making climate-controlled storage an excellent option for long-term protection.

Do you offer month-to-month storage rentals?

Yes. All of our storage units are rented on a convenient month-to-month basis, so you are never locked into a long-term contract. Whether you need short-term storage during a move or long-term storage for extra belongings, we make renting flexible and easy.

Is your storage facility secure?

Security is one of our top priorities. Our Indiana storage facilities feature security measures such as gated access, surveillance cameras, secure locks, well-lit properties, and monitored premises to help protect your belongings.

What can I store in a self-storage unit?

You can store household items, furniture, business inventory, tools, seasonal decorations, appliances, moving boxes, and more. Many customers also use self-storage during moving, remodeling, downsizing, military deployment, or college transitions.

Do you offer vehicle, boat, or RV storage in Indiana?

Yes. Depending on location availability, Store Smart Indiana offers vehicle storage, boat storage, and RV storage options for customers throughout Indiana looking for secure extra parking space.
How do I prepare items for long-term storage?
To protect your belongings:

  • Use sturdy boxes and plastic totes
  • Label all containers clearly
  • Cover furniture with protective covers
  • Store heavier items on the bottom
  • Leave walkways for easy access
  • Avoid storing damp items
  • Use shelving when possible

Proper packing helps maximize space and protects your belongings while in storage.

Why choose Store Smart Indiana?

Store Smart Indiana provides clean, secure, and affordable self-storage solutions with convenient online rentals, flexible leasing, and a variety of storage unit sizes. Our goal is to make storage simple, accessible, and stress-free for homeowners, renters, students, and businesses across Indiana.

Contact Store Smart Indiana

Looking for affordable self-storage in Kokomo, Indiana? Store Smart Indiana is here to help with secure, convenient, and locally owned storage solutions for homeowners, renters, students, and businesses throughout the Kokomo area. Whether you need short-term storage during a move or long-term storage for extra belongings, our team is ready to help you find the right storage unit for your needs.

Our storage facility offers:

  • Climate-controlled storage units
  • Drive-up storage access
  • 24-hour access options
  • Secure gated storage
  • Online rentals and bill pay
  • Residential and business storage solutions

Conveniently located on Center Road near Highway 931, Highway 26, and Highway 31, Store Smart Indiana proudly serves Kokomo and nearby communities, including Russiaville, Alto, Oakford, and Center. Contact us today to learn more about available storage units, pricing, and move-in specials.
Where is StoreSmart located?
StoreSmart is located at 306 West Center Road, Kokomo, IN 46902.
What are the access hours?
Access your unit 24/7.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What security features do you offer?
We offer computer-controlled gate entry, perimeter fencing, as well as 24-hour video surveillance.
How do I rent a unit?
Rent a unit and make your payments online.